What happened to HP support?
In the ongoing saga of My Compaq nw9440 laptop, the DC power cable coming from my power supply developed a break and subsequently caused the repeated full draining of my battery, which will now not charge above 49%. So I decided to try the online chat system and see if it works on Firefox/Linux - which, amazingly, it does. I tried to use it less than a year ago and was rebuffed, so I took this to be an encouraging sign. You'd think that by this point in my life, I would know better...
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